Sales Policy
- All Sales Are Final: Due to the nature of our products, all sales are final and cannot be returned or exchanged.
- Order Issues: If there is a problem with your order, you must contact us within 3 days of receipt.
- We will make every effort to resolve the issue.
- Photos of products in question must be provided upon request.
- Communication Policy: All inquiries must be sent via email using the Contact Page on our website.
- Messages sent via Facebook or other platforms may not be responded to.
Order Modifications & Cancellations
- No Modifications or Cancellations: Once an order is placed, it cannot be changed or cancelled to ensure timely shipping for all customers.
- Exception Policy: In rare cases where cancellation is approved:
- A $5 restocking fee will apply.
- This covers processing fees, labor, restocking, and inventory adjustment.
Disclaimer of Warranty & Liability
- No Warranties: BeScented offers no warranties, written or implied, for any product sold.
- Use of Products:
- Customers are responsible for testing the products in their own recipes for compatibility and safety.
- BeScented is not liable for products you create using our supplies.
- Website and Label Accuracy: We are not responsible for any errors or omissions on our website or on product labels.
- Price Changes: Prices are subject to change at any time without notice.
Product Information
- Fragrance Disclaimer:
- BeScented.com LLC does not sell finished products.
- We offer custom fragrances through duplication, creation, or modification.
- All fragrances are purchased from our supplier and are meant to be used in your finished products.
- Trademark Notice:
- Product names, brands, and other trademarks featured on our site are the property of their respective holders.
- These holders are not affiliated with BeScented.com, nor do they endorse or sponsor our materials.
- Use of these names is strictly for descriptive purposes.
- Every effort is made to accurately identify and credit trademarks where applicable.
Rewards Program
- Availability: Free rewards items are based on availability at the time of your order.
- Changes Without Notice:
- The rewards program may be changed or discontinued at any time without notice.
- Items offered as rewards may also change without prior notice.
- Redemption Policy:
- You must add rewards items to your cart before checkout.
- We cannot add these items to your order after it has been placed.
- Misuse of Program:
- If you bypass or hack the rewards system to claim unearned items, we reserve the right to only ship the rewards you have legitimately earned.